Account Manager
Location
Remote Flexible - US
Type
Full Time
- Serve as the main point of contact related to client needs and concerns
- Meet sales targets and revenue goals
- Meet renewal retention goals
- Leverage technical acumen to identify opportunities for cross-sell and upsell
- Maintain accurate pipeline on a weekly basis
- Partner with the engineering team to ensure client project requirements are met
- Collaborate with the customer success team to ensure highest client satisfaction rates
- Provide consistent feedback to internal Company departments to improve processes
- Facilitate in the invoicing and collections process
- Develop account plans and strategies
- Conduct technology business reviews with larger accounts
- Coordinate onsite client visits or lunches for local clientele
- Maintain updated knowledge of company sales offerings, products, and services
- Responsible for documenting activities, next steps, and status of accounts in Salesforce
- Bachelor’s degree
- 3+ years of account management experience
- 2 + years technical acumen for end user device sales
- Ability to effectively communicate and build rapport with C-level executives
- Excellent active listening skills
- Impeccable multi-tasking capabilities
- Ability to work well with others at the Company
- Exceptional verbal and written communication skills
- Ability to adapt and strong problem-solving skills
- Experience with all tools within the Company tech stack
- Salesforce
- Autotask
- Slack
- monday.com
- Google Suite
- QuickBooks
- O365
- Competitive salary, as well as employer, contributed health benefits
- Unlimited paid time off
- Marietta, GA office location
- Access to a Company cell phone plan
- A seat on an energetic team that collaborates and pushes each other to be better
- A fast-paced but cooperative environment with endless potential for growth
- Celebration events for team and Company successes throughout the year
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Cortavo
Cortavo is the ideal, worry-free managed IT service solution that keeps your IT running, eliminates downtime and drastically reduces cost. Cortavo not only delivers exceptional IT services, but also provides forward-thinking strategic planning, consulting and the support you need to optimize your technology infrastructure. Our solution reduces the costs associated with running your business and enables investment in new technologies that foster business growth and productivity. Let Cortavo fully manage your IT infrastructure from your hardware, software, communications and support!
Company Website: www.cortavo.com
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